Thank you for supporting a female-owned small business!
ALL orders in the CONTINENTAL USA over $150.00 get FREE STANDARD SHIPPING. All of our products are housed and shipped from our warehouse in Athens, GA, USA.
Orders CANNOT be canceled or modified after they have been placed.
Domestic shipping options:
| Shipping Method | Cost | Shipping Time |
|---|---|---|
| Standard |
$8.95 |
Varies by location; typically delivered within 5-8 business days of placing order |
| Priority | $12.95 | 4-5 business days Ships same day if placed before 2pm ET |
| Express | $22.95 | 2-4 business days Ships same day if placed before 2pm ET |
SHIPPING TIMES & AVAILABILITY
All orders are shipped Monday through Friday from our warehouse in Athens, GA. Orders are not shipped on weekends or holidays. Shipping time estimates are in business days, which do not include weekends or holidays.
- Standard: Orders with Standard Shipping typically take between 1-3 business days to be processed and shipped. Shipping time varies by location and typically takes 2-5 business days once shipped. Shipping outside of the continental USA may take longer.
- Priority: Priority shipping is only available for delivery in the continental USA. Orders placed before 2:00 p.m. ET (11:00 a.m. PT) will be shipped the same day. Orders placed after 2:00 p.m. ET (11:00 a.m. PT) or on weekends and holidays will ship the following business day. Orders will be delivered within 4-5 business day once shipped.
- Express: Express shipping is only available for delivery in the continental USA. Orders placed before 2:00 p.m. ET (11:00 a.m. PT) will be shipped the same day. Orders placed after 2:00 p.m. ET (11:00 a.m. PT) or on weekends and holidays will ship the following business day. Orders will be delivered within 2-4 business day once shipped.
Credit card authorization and address verification must be received prior to shipping any order.
We use UPS and USPS for domestic orders. We use USPS for APO/FPO addresses. For Priority or Express orders, a non P.O. Box address will be needed to ensure delivery time. We do not offer Saturday delivery.
You will receive an email with tracking information when your order has been shipped.
You will be notified by email regarding back ordered items and expected delays. Red Dress will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.
INTERNATIONAL SHIPPING
We currently ship international orders to Canada and Mexico. International orders are typically delivered within 7-17 business days. Cost is $22.95. We currently do not offer expedited shipping for international orders.
Customs and Duties
Red Dress does not pay any customs, duties, or taxes of any kind on international orders. Countries may or may not assess a fee for your order entering the country. This does not always happen. But, please be aware that it can happen and that Red Dress does not pay these fees.
For any questions or concerns, please call 706-425-8707 or email us at orders@reddress.com.
LOST PACKAGES
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. However, if shipping carrier confirms delivery to the correct address, we are unable to issue a refund.
REFUSED OR UNDELIVERABLE PACKAGES
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. Express Shipping - $22.95 return cost. Priority Shipping - $12.95 return cost. Standard Shipping - $8.95 return cost. If you choose not to have your order re-delivered, we can refund you the cost of the items, but the original shipping cost and the undeliverable charge from the carrier will be deducted from the reimbursement.